Our history dates back to 1992, when Sartorius Croatia officially began working. From the very beginning, we had a vision to become a reliable partner, a top service center and support and a technologically advanced leader in the profession in which we work.
From the very beginning, our vision has been recognized by continuous work by customers, who have given us confidence and are convinced of our quality. Shortly after its establishment, in 1994, all the effort, knowledge and ability we invested in the business was rewarded and we became an authorized service partner of Sartorius AG, a leading German manufacturer of laboratory products and bioprocess technology. In addition to giving us confidence in the service business, we also started selling Sartorius microbiological program in 2000, as part of which we were able to offer a number of products on the market for quality control, filtration and microbiology.
By expanding our range of products and services, our market recognition and reputation steadily increased, and in 2003 we became a key point, i.e., a support center for Sartorius AG in the territory of the Republic of Croatia and Bosnia and Herzegovina. Our dedication and commitment to impeccable quality were confirmed in 2006 by obtaining ISO 9001 certification for the sale, service, and distribution of biotechnology and mechatronics equipment (precision and analytical balances, pipettes, dynamic scales, metal detectors, industrial scales, computers, etc.).
In addition to service operations, we established an accredited calibration laboratory for mass and volume within our premises, which in 2010 met all the criteria of a quality management system, confirmed by the EN ISO 17025 standard. This enabled us, through competent work and accurate results, to promote the capability and reliability of our laboratory activities both locally and more broadly. In 2014, the scope of our operations expanded to the Republic of Slovenia, where we broadened our bioprocessing offering as well as our service and technical support capabilities.
A good reputation spreads far, and thus our services became valued in many cities and countries we represent and beyond. As a result, in 2015 we became a service center for Central and Eastern Europe, fully expanding our operational scope.
Business growth created the need for additional spatial capacity, and in 2016 we opened a new business facility, which today includes our own office, service area, calibration laboratory, and storage space, with plans for further expansion. Since then, we have continuously invested in advancement and quality with the goal of further growth, and through the development of our own products, services, and software solutions, we aim to stand out on the international market as an innovative, high-technology center in the field of metrology, laboratory and bioprocess solutions, and service activities.
In 2022, we expanded our business capacities and opened a new facility with the first training center for laboratory and bioprocess applications, along with new rooms for the mass and volume calibration laboratory and the service area for bioprocess solutions.
After many years of experience in process measurements and temperature calibrations within our bioprocess and laboratory programs, we decided to expand the accredited scope of our Laboratory, which in 2025 became the Laboratory for Calibration of Mass, Volume, and Temperature.